SkillMango Policies
Introduction
Welcome to SkillMango. By accessing our platform, you agree to comply with our policies, terms, and conditions outlined below. Please read these policies carefully before using our services.
Terms of Use
2.1 General Terms
SkillMango provides online and in-person training services for various technical courses.
Users must be at least 18 years old or have parental consent to use our platform.
We reserve the right to modify our terms at any time.
2.2 User Accounts
Users must create an account to enroll in courses.
Users are responsible for maintaining the confidentiality of their login details.
Misuse of accounts, including unauthorized sharing, will lead to termination.
2.3 Course Enrollment & Access
Course purchases grant access for a specified period.
Unauthorized distribution of course materials is strictly prohibited.
Privacy Policy
3.1 Data Collection
We collect personal data such as name, email, and payment details for account creation and transactions.
Cookies may be used to enhance user experience.
3.2 Data Usage
We do not sell or share user data with third parties without consent.
Data is used for improving our services, communication, and security.
3.3 Security Measures
We implement industry-standard security protocols to protect user data.
Users are encouraged to use strong passwords and enable two-factor authentication.
Payment & Refund Policy
4.1 Payment Terms
All transactions are processed securely through our payment gateways.
Prices are subject to change without prior notice.
4.2 Refund Policy
Refund requests must be made within 7 days of purchase.
Refunds are not applicable for courses where more than 30% of content has been accessed.
Refunds are processed within 10 business days if approved.
4.3 Currency & Exchange Fees
Payments can be made in multiple currencies (Naira, Ghana Cedis, etc.).
Exchange rates and transaction fees may apply.
Instructor Policy
5.1 Becoming an Instructor
Instructors must apply and be approved by SkillMango.
All courses must meet our quality guidelines.
5.2 Revenue Share
Instructors earn a percentage of course sales as per the agreement.
Payouts are processed monthly based on earnings.
5.3 Code of Conduct
Instructors must maintain professionalism in their content and interactions.
SkillMango reserves the right to remove any instructor violating guidelines.
Student Code of Conduct
6.1 Responsible Learning
Students must engage respectfully with instructors and peers.
Plagiarism, cheating, or any form of misconduct is prohibited.
6.2 Course Completion & Certification
Students will receive certificates upon successful completion of eligible courses.
Certificates are issued digitally and are non-transferable.
Intellectual Property Rights
All course materials, videos, and resources are the property of SkillMango and its instructors.
Unauthorized reproduction or resale is strictly prohibited.
Dispute Resolution
Any disputes must first be reported to our support team for resolution.
If unresolved, legal action shall be governed under [Applicable Law & Jurisdiction].
Contact Information
For any inquiries regarding these policies, please contact us at:
Email: skillmango.co@gmail.com
Phone: +2348030754443
